Privacy Policy

This Privacy Policy explains how Bura Experience, Gornji Jugi 3, 51216 Viškovo, Croatia (“we”, “us”) collects, uses and protects your personal data when you visit our website or contact us about our guided tours.

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What data we collect

We only collect the data we need to answer your questions and to organise your tour. This can include:

• Contact details you send us through the contact form, such as your name and email address
• The content of your message and any details about your trip that you share with us
• Technical data such as your browser type and pages visited, collected through cookies

How we use your data

We use your data to reply to your enquiries, to prepare and run your tour, and to keep our website secure and working properly. We do not sell your personal data and we do not use it for automated decision-making.

Cookies

Our website uses cookies. You can read more about them, and how to manage them, in our Cookie Policy.

Sharing your data

We only share your data with service providers who help us run the website and the tours, for example hosting and email providers, and only as far as is necessary. We may also share data when the law requires it.

How long we keep your data

We keep your data only as long as needed for the purpose it was collected for, or as long as the law requires. After that it is deleted or made anonymous.

Your rights

Under the General Data Protection Regulation (GDPR) you have the right to:

• access the personal data we hold about you
• ask us to correct or delete your data
• object to or restrict how we use your data
• receive your data in a portable format
• complain to the Croatian data protection authority (AZOP)

Contact

If you have any questions about this policy or about your data, write to us at info@bura.hr or use our contact page. You can also read our Terms and Conditions.